PRIVACY POLICY
At Meta Design & Granite, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
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Personal Identification Information: Name, email address, phone number, billing and shipping addresses, etc.
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Technical Information: IP address, browser type, device information, operating system, referring website, and browsing activity on our site.
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Payment Information: Credit card details or other payment methods for purchases made on our site (this data is processed securely by trusted third-party payment processors).
2. How We Use Your Information
We may use the information we collect for the following purposes:
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To process orders and fulfill purchases.
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To communicate with you about your orders, services, or inquiries.
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To provide customer support.
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To improve the functionality and user experience of our website.
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To send promotional offers or updates (you can opt-out at any time).
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To comply with legal obligations and protect against fraud or misuse of our services.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information:
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Use of encryption technologies such as SSL (Secure Socket Layer) for sensitive data transactions.
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Secure servers and restricted access to personal data to ensure only authorized personnel can access it.
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Regular security reviews and updates to ensure your data remains safe.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
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Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our website, processing payments, delivering products, or conducting business. These third parties are required to protect your data and only use it for the purposes specified by us.
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Legal Compliance: We may disclose your information when required by law or to comply with legal processes (e.g., court orders or subpoenas).
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience. These technologies help us analyze web traffic, improve site functionality, and provide personalized content. You can adjust your browser settings to decline cookies, but this may affect your ability to use some features of our site.
6. Your Rights
As a user, you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR) and UK data protection law:
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Access: You can request access to the personal information we hold about you.
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Correction: You can request to update or correct any inaccurate or incomplete data.
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Deletion: You may request that we delete your personal information, subject to legal obligations.
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Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete it.
8. International Transfers
If you are accessing our website from outside the United Kingdom, please note that your information may be transferred, stored, and processed in the United Kingdom, where our servers and central database are located. By using our services, you consent to this transfer of information.
9. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies when visiting those sites.
10. Changes to This Privacy Policy
Meta Design & Granite reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your personal data.
This Privacy Policy ensures that we are transparent in our data practices and prioritize the protection of your personal information. Thank you for trusting Meta Design & Granite with your data.
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